Customer Service Agent in Berlin – Wilmersdorf (Hebrew)
PayPal, an affiliate of eBay Inc., is one of the global leading providers of online payments. More than 224 million customers use PayPal to pay online or to transfer money. In addition to paying for eBay items, PayPal enables payments for thousands of online shops.
We are looking for hebrew candidates with English (written and spoken) for our Customer Service in Berlin.
Represent PayPal with a high level of professionalism and customer service
Resolve customer queries by email or by telephone.
Use all manner of modern communication to offer our members the best possible service.
Maintain and promote a positive attitude while meeting productivity goals
Continually display initiative to take on additional responsibilities toward professional growth
Perform related duties as assigned
Leaving Certificate or equivalent
Minimum of 12 months call centre/customer service experience
Fluency in English and Hebrew language, both spoken and written.
Ability to work in a customer-focused, target-driven environment.
An excellent communicator with the ability to build and maintain strong working relationships.
Proven problem solving skills and experience in delivering practical solutions.
Proficiency with MS Office, Internet and a good knowledge of databases.
A high degree of flexibility, team spirit and independence.
Eligibility to work in Germany.
Available to work shifts
Interested? Please apply directly to the position by using the "Apply" botton.
If you have further questions please sent an e-Mail to Berlinjobs@paypal.com
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