Customer Service Executive/KYC Agent
Customer Service Executive and KYC Agent (Ehemaliger Mitarbeiter) – Berlin – 28. März 2018
I was in charge of assisting our customers, mainly for French speaking countries in order to solve the issues they could have with our different bank products on different channels (phone, email and chat). I was also in charge of doing the video verification when new customers wanted to register to our online bank and be careful with potential fraudulent registrations.