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Native Speaker German Jobs in Neuseeland

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Job Post Details

German Customer Service Representative - Automotive Insurance Sector - job post

Next Job Abroad
Berlin•Hybrides Arbeiten

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Berlin•Hybrides Arbeiten

Leistungen

Aus der vollständigen Stellenbeschreibung

  • Umzugskostenzuschuss

Vollständige Stellenbeschreibung

Are you ready to turn your career into a Mediterranean adventure? We are seeking vibrant, communicative German speakers to join our international hub in Athens, Greece, representing a major household name—Germany’s top automotive insurer and a leading traditional insurance group serving over 13 million customers.

This isn’t just a job; it’s an invitation to experience the ultimate expat lifestyle. Spend your weekends exploring the Acropolis, relaxing on the Athenian Riviera, or island-hopping across the Aegean Sea, all while building a solid corporate resume with an industry giant.

The Experience:

  • A Smooth Landing: We fully support your relocation! We provide your flight tickets, airport pickup, and initial hotel accommodation to help you settle in effortlessly.
  • Modern Workplace: Work in a "Great Place to Work" certified environment featuring onsite relaxation zones, social events, and a multicultural community.
  • Stability: Kickstart your path with a reliable, krisensicher brand known for dependable insurance coverage.

Your Role: As a Customer Service Professional for our prominent insurance client, you will independently handle customer interactions for the motor vehicle sector via phone and email:

  • Customer Advice & Cross-Selling: Provide telephone consultations regarding vehicle insurance and prepare cross-selling offers for liability, accident, and property insurance.
  • Account & Contract Logging: Input and manage crucial data including address updates, account changes, and SEPA mandates with high precision.
  • Digital Support: Help customers register for the digital self-service web portal.
  • Appointment Scheduling: Arrange consultation appointments (VORC) and process incoming documents on time.

Requirements
  • Language Mastery: Native or C2 level German (excellent written and spoken) along with a solid B2 level of English for internal systems and training.
  • Communication & Empathy: Strong listening techniques and the ability to explain complex insurance concepts in plain language.
  • Problem-Solving Skills: Customer-oriented mindset, remaining calm and professional during challenging claims or inquiries.
  • Tech Savvy: Comfortable navigating CRM platforms and Windows-based environments, with a typing speed of $\ge 25$ wpm.
  • Qualifications & Legality: Minimum high school diploma and valid EU Citizenship (EU Passport or National ID card required).

Benefits
  • Full Relocation Package: Paid flight, airport transfer, and initial hotel stay.
  • Extra Earnings: Competitive salary with performance bonuses and a total of 14 salaries per year (including holiday bonuses).
  • Top-Tier Paid Training: A comprehensive 61-day structured induction program to make you an expert before going live.
  • Health & Wellness: Comprehensive healthcare coverage and local employee discounts.
  • Learn Greek: Free online Greek language courses provided to all employees.
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